LAST MODIFIED DATE: December 04, 2003

VERSION: This applies to Exceed version 7.0+

PROBLEM:

When a user attempts to launch the Exceed X Server, the user will get the following error:
"Fatal Error: Unable to access user directory"

SOLUTION:

This error message can be caused by one of the following reasons.

• Ensure your user has Full Control over ther user's "\Documents and Settings\%USERNAME%\Application Data" directory.

• Check the Windows registry in the following hive:

  HKEY_CURRENT_USER\Software\Hummingbird\Connectivity\x.xx\Exceed

  Verify the value of UserDir. It should read:

  <drive letter>:\Documents and Settings\%USERNAME%\Application Data\Hummingbird\Connectivity\x.xx\Exceed\