Customer Support

Customer Support
Customer Support provides timely, reliable, and cost-efficient assistance to our clients. Our Support organization is staffed with highly motivated, trained professionals dedicated to providing quality support as quickly as possible. Choose from one of the following options.


Hummingbird Connectivity Solutions
North American Contact Information: Phone: 800-486-0095 & Fax: 905-762-6407 Worldwide WebSupport Connectivity Support Home Knowledge Base

Livelink ECM - eDOCS Solutions
Who is my Open Text Sales Representative? For updated information regarding your Open Text sales representative, please send a request, with full contact details including company name and address, to An Open Text representative will contact you within 1 business day.
Livelink ECM - Business Intelligence Contact Information North America Phone: 800-540-7292 Fax: 613-548-7616 Worldwide WebSupport WebSupport Registration	Livelink ECM - eDOCS Collaboration Contact Information North America Phone: 800-540-7292 Fax: 850.942.8085 Worldwide After Hours WebSupport WebSupport Registration
Livelink ECM - eDOCS DM, RM, DOCS Open, Automated E-mail Management Contact Information North America Phone: 800-540-7292 Fax: 850.942.8085 Worldwide After Hours Image & Storage Management WebSupport WebSupport Registration	Livelink ECM - eDOCS Webtop, IM, Mobility, WorkFlow Contact Information North America Phone: 800-540-7292 Fax: 613-548-7616 Worldwide WebSupport WebSupport Registration
Livelink ECM - eDOCS Suite Contact Information North America Phone: 800-540-7292 Fax: 850.942.8085 Worldwide Support & Maintenance Brochure (pdf) WebSupport WebSupport Registration	Livelink ECM - eDOCS R/KYV Contact Information Europe Phone: +44 (0) 20 7093 0444 Fax: +44 (0) 20 7093 1173
Livelink ECM - Data Integration Suite (Genio/Met@Data) Contact Information North America Phone: 800-540-7292 Fax: 613.548.7616 Worldwide WebSupport WebSupport Registration	Livelink ECM - eDOCS Imaging Contact Information North America Phone: 800-540-7292 Fax: 850.942.8085 Worldwide WebSupport WebSupport Registration
Livelink ECM - eDOCS KM, SearchServer Contact Information North America Phone: 800-540-7292 Fax: 613.238.7695 Worldwide After Hours WebSupport WebSupport Registration	LegalKEY Practice Support Solutions Contact Information North America Phone: 212-353-7570 Fax: 1-212-353-7567 Worldwide WebSupport Registration