Print View 
Contact MeOn October 2nd, 2006, Open Text acquired Hummingbird and became the largest independent vendor in Enterprise Content Management (ECM). The combined entity is better positioned to serve the ECM needs of global organizations with a much broader portfolio of products and solutions. Click here for customer updates.
Be assured that Open Text is committed to the continued innovation and further development of the combined product portfolio, and already Hummingbird Enterprise has been re-branded to Livelink ECM - eDOCS. In addition, the combined entity now has an even stronger development and professional services team with the capability of delivering innovative products and solutions to address your specific business needs. Shortly, you will begin to see these re-branding and integration changes reflected on this section of the website, but meanwhile you can find out more about Open Text services.
Customer Support provides timely, reliable, and cost-efficient assistance to our clients. Our support organization is staffed with highly motivated, trained professionals dedicated to providing quality support as quickly as possible.
Professional Services is a global organization that will work with you to deploy and manage your critical applications. We provide end-to-end accountability and ensure that Open Text solutions deliver the return you expect. Our highly skilled professionals will work with you to transform your business, empower your people, and help your organization thrive.
Professional Services has global resources ready to work with you wherever you need them - London, New York, Ottawa, Paris, Rome, Sydney, Toronto, Tokyo, Washington DC, Zurich and numerous other locations.
Education Services provides comprehensive and focused programs to ensure that Open Text customers and partners can rapidly maximize the return on investment in Livelink ECM - eDOCS technologies. Our Education Specialists work with business leaders, end users, IT professionals, and training groups to develop and execute the education and training strategy needed to bring employees to peak performance on Open Text solutions.
